Customer Feedback, Reviews, & Complaints

Window World of Columbus is dedicated to providing all customers with superior quality and service. To meet these high standards we constantly look for ways to improve in all areas of business and customer satisfaction is #1 on our list. The entire Window World Family is fortunate to offer such high quality products at low prices with a Lifetime Warranty at no cost to our customers. Window World customers across the nation are very satisfied with their experience and we greatly appreciate all who chose Window World. While Window World customers are very satisfied it is impossible to provide over 300,000 customers nationwide with 100% satisfaction.

We ask that customers who have a complaint about Window World of Columbus to please contact us directly by filling out the form below. Complaints about any aspect of your experience with Window World of Columbus will be resolved quickly if we are notified. In the unfortunate event that a customer is not completely satisfied we ask that our customers please notify us so we can rectify the issue and use the feedback to improve.

We apologize for any problems you may be experiencing and promise to make you satisfied for choosing Window World of Columbus for your home improvement needs.

Please fill out this form completely including information in the Message Box to receive a response. NOTE: All fields are required.

General Information:

Your Name:
Email Address:
Your Address:
City, State, Zip:
Purchase Order #:

Customer Satisfaction Questions:

1. Why did you choose our company to do your work?
2. Please describe your overall satisfaction level with the job?
3. Please rate our overall service...
Excellent Good Fair Poor
Please rate your Sales Representative
Was the presentation informative?
Please rate our Office Staff
Please rate the Installation Crew
4. Would you recommend us to your friends and/or relatives?

5. Please use the following space for any additional comments or concerns that you may have.